YouTube Won't Sign In on Jaecoo J7 / Omoda C5 (MicroG)

On the Jaecoo J7 and Omoda C5, Google sign-in for Morphe YouTube, YouTube Music and Google Maps goes through MicroG. When sign-in fails, the cause is nearly always on the MicroG side. Go through these in order.

Cause 1: MicroG is missing, or has no account

1. Open JaecooApp → App Store → Jaecoo store and check MicroG is installed.
2. Open MicroG and add your Google account there, not in YouTube.
3. Reopen YouTube and choose that account.

Cause 2: No internet on the car

Sign-in needs a working connection. Check the head unit is online, for example on your phone’s hotspot (JaecooApp’s Wi-Fi Network tab shows Connected to Internet).

Cause 3: The car’s date and time are wrong

Google sign-in fails when the clock is far off. Check the date, time and time zone in the car’s settings.

Cause 4: MicroG settings

In MicroG’s settings, make sure Google device registration and Cloud messaging are turned on, then open YouTube again.

Cause 5: A stuck account

1. In MicroG, remove the Google account.
2. Add it again, then reopen YouTube.

Google Play sign-in in JaecooApp

JaecooApp’s Online store signs in to Google Play with the account in MicroG, so the same causes apply. Its messages:

• microG required: install MicroG and add a Google account in it.
• Google sign-in failed: check the internet connection and the car’s clock, then tap Sign in again.
• Google session expired. Please sign in again.: tap Sign in.